Refund Policy

Before activation

If your payment is confirmed but the spot cannot be activated due to a fault on our side, we will either activate an equivalent spot or refund the USDT amount received, to a TRON address you nominate.

Overpayments

If you send more than the invoiced amount, contact support with your order code; we will refund the difference in USDT on TRON, less network fees.

On-chain mistakes

Payments sent on the wrong network, in the wrong token, or to the wrong address are outside our control and generally cannot be recovered. We will assist where technically feasible but make no guarantee.

Policy removals

Spots disabled for violating the Acceptable Use Policy are not eligible for a refund.

Change of mind

Because a spot is a digital placement delivered immediately on activation, we do not offer change-of-mind refunds once a spot is live.